Shipping policy

Shipping Policy

Last Updated: 29/01/2025

1. Shipping Overview

Flash Reviews is an Australian-based business, and we ship all orders from our warehouse in Australia using trusted courier partners, including Australia Post.

2. Shipping Costs

We offer FREE shipping across Australia and New Zealand on all orders.
Express shipping options are available at an additional cost, which will be displayed at checkout.

3. Order Processing & Dispatch

Orders placed before 2 PM AEST on business days (Monday - Friday) will be shipped the same day.
Orders placed after 2 PM AEST or on weekends/public holidays will be shipped the next business day.
Once your order is shipped, you will receive an email confirmation with your tracking details.

4. Estimated Delivery Times

Shipping times are estimates based on Australia Post and our courier partners. Please note that delivery times may vary based on location and external factors.

Standard Shipping: 2-5 business days within Australia
Express Shipping: 1-3 business days within Australia

New Zealand and international shipping times may vary, and estimated delivery times will be provided at checkout.

5. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your shipment.

If you have not received your tracking information within 48 hours of placing your order, please check your spam/junk folder or contact us at Contact.FlashReviews@gmail.com.

6. Delayed or Lost Shipments

Once your order has been handed over to Australia Post or our courier partners, delivery times are beyond our control.
If your order is delayed, we recommend contacting the courier directly with your tracking number.
If your order is significantly delayed (beyond 10 business days), please contact us, and we will assist in locating your package.

7. No Refunds for Late Deliveries

We aim to dispatch orders as quickly as possible, but once a package is in transit, delivery times are managed by the courier service.

Flash Reviews is not responsible for delivery delays caused by couriers, postal strikes, weather conditions, or unforeseen circumstances.
Refunds will not be issued for late deliveries unless the item is deemed lost by the courier.

8. Shipping Liability

We take great care to ensure all orders are securely packed before dispatch.
Once the package is with the courier, we are not liable for damages, lost packages, or delays.
For lost or damaged shipments, please contact the courier first and then reach out to us for further assistance.

9. Peak Periods & Holiday Shipping

During peak periods such as public holidays, Black Friday, Christmas, and promotional sales, shipping may take longer than usual.
We recommend placing your order early to avoid delays.